Begin Seamless Communication with Our WhatsApp Inbox

Manage your WhatsApp messages efficiently from one centralized location, eliminating the hassle of switching between multiple devices.

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60%

of recipients convert after WhatsApp campaign

70%

improvement in overall brand perception

98%

of WhatsApp messages are successfully delivered

39%

of customers prefer WhatsApp for customer service

Elevate Your Business Communication with TopMessage's WhatsApp Inbox

TopMessage's WhatsApp Inbox offers the ultimate solution for effortlessly managing your WhatsApp communications. Our platform unifies multiple WhatsApp numbers into a single, user-friendly interface, streamlining your business messaging operations.

Start using our WhatsApp Inbox quickly with our fast and simple registration process. Access your inbox directly from your desktop without needing any additional downloads or installations.

Get Started, Try for FREE

No credit card required

Improve Customer Support with TopMessage's Efficient WhatsApp Inbox

Efficiency with AI Suggestions and Quick Replies

Simplify your responses to common inquiries with AI-powered message suggestions and saved quick replies. This feature enhances your productivity by allowing you to quickly address frequently asked questions with pre-composed responses.

Full Support for Multimedia Messaging

Engage more effectively with your audience by sending and receiving rich multimedia content. Our WhatsApp Inbox supports images, audio files, videos, and documents, all within your conversations. Leverage the global reach of WhatsApp—the world’s leading messaging application—to enhance your business communications.

Productive Customer Service with Simple Desktop Access

Unlock the full potential of WhatsApp for your business by easily registering and transforming your customer support workflow. With TopMessage, managing WhatsApp communications becomes straightforward and highly effective.

How It Works

Engaging with TopMessage via WhatsApp Inbox

Steps

Activate Your Plan

Apply for WhatsApp Sender

Receive and Prioritize

Reply to Incoming WhatsApp Messages

Choose Scheduling Type

Close Resolved Conversations

Activate Your Plan

Start by subscribing to our Multichannel Plan, or customize your plan to include WhatsApp sender capabilities.

Screenshot of TopMessage's pricing plans page

Key Features ofthe WhatsApp Inbox

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Dynamic Templates

TopMessage AI

Automated Messaging

Enriched Content

Analytics and Reporting

Integrations with other apps

Contacts Management

QR Codes Generation

Conversations Prioritization

Dynamic Templates

Effortlessly create and store WhatsApp templates with multimedia files and call-to-action buttons to instantly address common questions, enhancing your efficiency.

Message Personalisation

Save Replies

Improved Engagement

Screenshot of TopMessage's dashboard showing various pages and tools

TopMessage AI

Leverage TopMessage AI to optimize your WhatsApp interactions for smooth and effective communication.

Rapid Responses

Spelling Corrections

Content Improvement

Automated Messaging

Schedule WhatsApp messages directly from your inbox, even when you're away from your devices, with automated scheduling.

Effective Communication

Triggered Messages

Streamlined Repetitive Tasks

Enriched Content

Enhance your WhatsApp messages with multimedia elements such as images, videos, audio files, documents, and interactive buttons making it more engaging and interactive.

Higher Conversion

Engaged Communication

Interactive Messages

Analytics and Reporting

Monitor the performance of your WhatsApp communications by analyzing key metrics and refine your WhatsApp messaging strategies.

Data-Driven decisions

Open Rate statistics

Long-Term Planning

Integrations with other apps

Connect your WhatsApp inbox with other customer support tools, CRMs, chatbots, and more using Zapier or by building your own integration.

Task Automation

Seamless Transitions

Data Synchronization

Contacts Management

Efficiently manage further communication by saving new contacts directly from your WhatsApp inbox and adding any notes for personalized communication.

Contact Segmentation

Label Assignment

Improved Customer Relationships

QR Codes Generation

Generate and share dedicated WhatsApp QR codes pre-filled with custom text to quickly scan and initiate conversations with you, facilitating effortless engagement.

Increased Exposure

Better Customers Engagement

Simplified Communication

Conversations Prioritization

Prioritize urgent WhatsApp conversations with a unique tool to address them promptly, ensuring essential matters are handled promptly.

Streamlined Ordering

Manage High Queues

Increased Productivity

Why Choose Us for Your WhatsApp Campaigns

Guided WhatsApp Onboarding

Benefit from our expert-guided onboarding process. Our dedicated team of WhatsApp specialists will help you implement best practices, enhancing your WhatsApp marketing campaign strategy at every step.

Advanced Segmentation

Leverage TopMessage’s advanced segmentation to categorize and target your audience into over 100 distinct groups. Use attributes like location, interests, and buying behavior to ensure your WhatsApp campaigns reach the right people efficiently.

Personalized Interactions

Utilize a personalized approach in your WhatsApp marketing campaigns by addressing customers by name and incorporating tailored information. Craft messages that resonate personally with recipients, boosting the chances of a positive interaction and fostering stronger customer relationships.

Pre-Built Templates

Save time and boost effectiveness with customizable, high-converting pre-built templates for your WhatsApp marketing campaigns. Tailor these templates to meet your specific goals and target audience for maximum impact.

Automated WhatsApp Marketing

Automate your WhatsApp marketing campaigns with TopMessage. Create a series of engaging messages, from welcome greetings to onboarding stages, saving time and ensuring swift, efficient communication.

Campaign Statistics

TopMessage offers detailed insights into your WhatsApp marketing campaigns. Track metrics such as delivered, opened, blocked messages, and more. Use this data to measure campaign success and make continuous improvements.

Case Study

Boosting Customer Orders with WhatsApp

A European grab-and-go coffee chain boosted daily coffee orders and minimized acquisition costs by shifting to dynamic WhatsApp marketing campaigns with TopMessage. Investing €300 monthly to reach 5,000 customers, they saw significant results: daily orders increased fivefold, adding €1,500 in daily revenue; customer retention tripled; and interactive messages enhanced engagement, proving WhatsApp's effectiveness in optimizing marketing spend and driving sales and loyalty.

Get Started with WhatsApp

Customer purchasing coffee at a coffee shop that achieved notable results with TopMessage

Benefits of Using Marketing Campaigns

High Open Rate

WhatsApp boasts an exceptional 98% average open rate, surpassing all other communication channels. Additionally, approximately 80% of WhatsApp messages are read within the first 5 minutes, showcasing the unparalleled effectiveness of WhatsApp marketing campaigns.

Cost-Effectiveness

WhatsApp marketing campaigns offer a cost-effective alternative to traditional marketing channels. With WhatsApp, you are charged based on categorized sessions rather than per message, which maximizes your marketing budget and significantly boosts your ROI.

Large User Base

As the #1 messaging app worldwide with over 2.8 billion users, WhatsApp provides unparalleled reach for your marketing campaigns. It offers access to a diverse global demographic, ensuring your message reaches a broad audience.

Better Engagement

Boost your audience engagement with interactive and creative WhatsApp marketing campaigns. Incorporate elements like images, videos, and reply buttons to make your messages more engaging. Leveraging WhatsApps private nature can foster a stronger connection with your audience, as personalized messages often result in higher engagement levels.

Secure Communication

Prioritizing privacy and security, WhatsApp protects your data and communications from unauthorized access with its robust encryption. This ensures that information sent through your WhatsApp marketing campaigns remains secure and only accessible to the intended recipient.

Actionable Analytics

WhatsApp provides detailed analytics for each marketing campaign, offering insights into user engagement. By examining metrics like message open rates, media file clicks, button interactions, response rates, and subscription changes, you gain valuable insights to enhance your marketing strategies for better results.

FAQs

What is a WhatsApp Inbox?

A WhatsApp inbox is the primary location where you can view and manage all the WhatsApp messages you've received, along with the sender's phone number and the date and time of receipt. By default, the WhatsApp inbox displays messages in reverse chronological order, with the most recent messages at the top. However, you can customize sorting, filtering, and prioritization based on your preferences.

How do templates work within the WhatsApp Inbox?

Templates within the WhatsApp Inbox simplify communication, providing predefined message formats for quick responses to frequently asked questions. Customizable to fit your needs, these templates are easily accessed from the TopMessage’s WhatsApp Inbox interface. When a common inquiry arises, simply select the relevant template and send it instantly, saving time and ensuring consistent, professional responses.

What AI tools are available in the WhatsApp Inbox to improve communication?

The WhatsApp Inbox includes several AI-powered tools to enhance communication and streamline interactions:

AI Text Suggestions:

This feature offers AI-generated content based on your draft to facilitate quick, efficient responses in any language.

Spelling and Grammar Correction:

The AI ensures your messages are clear and professional by automatically correcting any spelling and grammar mistakes.

How can I import and manage my WhatsApp contact list?

To keep your contacts organized and up-to-date, facilitating efficient communication and targeted messaging, you can import and manage your WhatsApp contact list with these steps:

Import Contacts from CSV or Excel Files:

Navigate to the contacts section and follow the prompts to upload a CSV or Excel file containing your contacts.

Follow the prompts to upload a CSV or Excel file containing your contact list.

Add Contacts Directly from Your WhatsApp Inbox:

When you receive a new message from a contact not yet on your list, save their information directly from your WhatsApp inbox.

Add details such as name, last name, and any other relevant information.

You can always assign labels to categorize contacts for easier segmentation and management.

Can I integrate the WhatsApp Inbox with other business tools?

Yes, the WhatsApp Inbox can be integrated with various business tools, facilitating seamless communication and workflow management. These tools include CRM systems, helpdesk software, marketing automation platforms, and e-commerce platforms. Integrating the WhatsApp Inbox with your existing tools centralizes communication channels and enhances overall efficiency.

What are the benefits of using a WhatsApp-focused Messaging Inbox?

Top Message’s WhatsApp-focused Messaging Inbox offers a range of benefits that can significantly enhance your communication strategies and customer engagement:

Enhanced Customer Satisfaction

Real-time, personalized communication through WhatsApp contributes to stronger customer relationships and loyalty.

Higher Engagement Rates:

WhatsApp messages boast a significantly higher open rate compared to emails, ensuring that your promotional messages and updates effectively reach a broader audience.

Improved Customer Support:

Quick and efficient customer support via WhatsApp can increase customer retention and positive reviews.

Advanced Marketing Campaigns:

Leverage multimedia capabilities for engaging and interactive marketing campaigns.

Cost-Effective Communication:

Reduce costs associated with traditional communication channels and save significantly by using WhatsApp for customer interactions.

Eager to connect?

Optimize Your WhatsApp Strategy – Utilize Our WhatsApp Messaging Inbox for Enhanced Communication!

Curly-haired girl sitting on the floor checking her phone for a “Thank You” message received for her subscription