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Manage your WhatsApp messages efficiently from one centralized location, eliminating the hassle of switching between multiple devices.

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Why Businesses Choose WhatsApp Messaging

60%

of recipients convert after WhatsApp campaign

70%

improvement in overall brand perception

98%

of WhatsApp messages are successfully delivered

39%

of customers prefer WhatsApp for customer service

Elevate Your Business Communication with TopMessage's WhatsApp Inbox

TopMessage's WhatsApp Inbox offers the ultimate solution for effortlessly managing your WhatsApp communications. Our platform unifies multiple WhatsApp numbers into a single, user-friendly interface, streamlining your business messaging operations.

Start using our WhatsApp Inbox quickly with our fast and simple registration process. Access your inbox directly from your desktop without needing any additional downloads or installations.

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Improve Customer Support with TopMessage's Efficient WhatsApp Inbox

Efficiency with AI Suggestions and Quick Replies

Simplify your responses to common inquiries with AI-powered message suggestions and saved quick replies. This feature enhances your productivity by allowing you to quickly address frequently asked questions with pre-composed responses.

Full Support for Multimedia Messaging

Engage more effectively with your audience by sending and receiving rich multimedia content. Our WhatsApp Inbox supports images, audio files, videos, and documents, all within your conversations. Leverage the global reach of WhatsApp—the world’s leading messaging application—to enhance your business communications.

Productive Customer Service with Simple Desktop Access

Unlock the full potential of WhatsApp for your business by easily registering and transforming your customer support workflow. With TopMessage, managing WhatsApp communications becomes straightforward and highly effective.

How It Works

Engaging with TopMessage via WhatsApp Inbox

Steps

Activate Your Plan

Apply for WhatsApp Sender

Receive and Prioritize

Reply to Incoming WhatsApp Messages

Choose Scheduling Type

Close Resolved Conversations

Activate Your Plan

Start by subscribing to our Multichannel Plan, or customize your plan to include WhatsApp sender capabilities.

Screenshot of TopMessage's pricing plans page

Apply for WhatsApp Sender

Submit the required information for your WhatsApp sender profile and undergo Meta verification to activate your WhatsApp sender identity.

Screenshot of TopMessage's WhatsApp sender submission page

Receive and Prioritize

Receive notifications for new WhatsApp messages and prioritize conversations based on their urgency.

Screenshot of TopMessage's unified messaging inbox with conversation priorities

Reply to Incoming WhatsApp Messages

Efficiently respond to incoming WhatsApp messages using AI-generated suggestions and pre-saved templates.

Screenshot of the TopMessage's AI assistant tool

Choose Scheduling Type

To maximize engagement, plan the optimal delivery times for your WhatsApp messages. Based on customer behavior insights, choose between instant delivery or automated scheduling.

Screenshot of TopMessage's WhatsApp inbox page with scheduling function

Close Resolved Conversations

Close and archive resolved messages to maintain an organized inbox and streamline communication workflows.

Screenshot of TopMessage's unified messaging inbox with resolved WhatsApp conversations

Key Features ofthe WhatsApp Inbox

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Dynamic Templates

TopMessage AI

Automated Messaging

Enriched Content

Analytics and Reporting

Integrations with other apps

Contacts Management

QR Codes Generation

Conversations Prioritization

Dynamic Templates

Effortlessly create and store WhatsApp templates with multimedia files and call-to-action buttons to instantly address common questions, enhancing your efficiency.

Check Purple IconMessage Personalisation
Check Purple IconSave Replies
Check Purple IconImproved Engagement
Screenshot of TopMessage's dashboard showing various pages and tools

TopMessage AI

Leverage TopMessage AI to optimize your WhatsApp interactions for smooth and effective communication.

Check Purple IconRapid Responses
Check Purple IconSpelling Corrections
Check Purple IconContent Improvement
Screenshot of TopMessage's dashboard showing various pages and tools

Automated Messaging

Schedule WhatsApp messages directly from your inbox, even when you're away from your devices, with automated scheduling.

Check Purple IconEffective Communication
Check Purple IconTriggered Messages
Check Purple IconStreamlined Repetitive Tasks
Screenshot of TopMessage's dashboard showing various pages and tools

Enriched Content

Enhance your WhatsApp messages with multimedia elements such as images, videos, audio files, documents, and interactive buttons making it more engaging and interactive.

Check Purple IconHigher Conversion
Check Purple IconEngaged Communication
Check Purple IconInteractive Messages
Screenshot of TopMessage's dashboard showing various pages and tools

Analytics and Reporting

Monitor the performance of your WhatsApp communications by analyzing key metrics and refine your WhatsApp messaging strategies.

Check Purple IconData-Driven decisions
Check Purple IconOpen Rate statistics
Check Purple IconLong-Term Planning
Screenshot of TopMessage's dashboard showing various pages and tools

Integrations with other apps

Connect your WhatsApp inbox with other customer support tools, CRMs, chatbots, and more using Zapier or by building your own integration.

Check Purple IconTask Automation
Check Purple IconSeamless Transitions
Check Purple IconData Synchronization
Screenshot of TopMessage's dashboard showing various pages and tools

Contacts Management

Efficiently manage further communication by saving new contacts directly from your WhatsApp inbox and adding any notes for personalized communication.

Check Purple IconContact Segmentation
Check Purple IconLabel Assignment
Check Purple IconImproved Customer Relationships
Screenshot of TopMessage's dashboard showing various pages and tools

QR Codes Generation

Generate and share dedicated WhatsApp QR codes pre-filled with custom text to quickly scan and initiate conversations with you, facilitating effortless engagement.

Check Purple IconIncreased Exposure
Check Purple IconBetter Customers Engagement
Check Purple IconSimplified Communication
Screenshot of TopMessage's dashboard showing various pages and tools

Conversations Prioritization

Prioritize urgent WhatsApp conversations with a unique tool to address them promptly, ensuring essential matters are handled promptly.

Check Purple IconStreamlined Ordering
Check Purple IconManage High Queues
Check Purple IconIncreased Productivity
Screenshot of TopMessage's dashboard showing various pages and tools

Case Study

Boosting Customer Orders with WhatsApp

A European grab-and-go coffee chain boosted daily coffee orders and minimized acquisition costs by shifting to dynamic WhatsApp marketing campaigns with TopMessage. Investing €300 monthly to reach 5,000 customers, they saw significant results: daily orders increased fivefold, adding €1,500 in daily revenue; customer retention tripled; and interactive messages enhanced engagement, proving WhatsApp's effectiveness in optimizing marketing spend and driving sales and loyalty.

Get Started with WhatsApp
Customer purchasing coffee at a coffee shop that achieved notable results with TopMessage

FAQs

What is a WhatsApp Inbox?

A WhatsApp inbox is the primary location where you can view and manage all the WhatsApp messages you've received, along with the sender's phone number and the date and time of receipt. By default, the WhatsApp inbox displays messages in reverse chronological order, with the most recent messages at the top. However, you can customize sorting, filtering, and prioritization based on your preferences.

How do templates work within the WhatsApp Inbox?

Templates within the WhatsApp Inbox simplify communication, providing predefined message formats for quick responses to frequently asked questions. Customizable to fit your needs, these templates are easily accessed from the TopMessage’s WhatsApp Inbox interface. When a common inquiry arises, simply select the relevant template and send it instantly, saving time and ensuring consistent, professional responses.

What AI tools are available in the WhatsApp Inbox to improve communication?

The WhatsApp Inbox includes AI text suggestions and spelling/grammar correction to help send clear, professional messages quickly.

How can I import and manage my WhatsApp contact list?

You can import contacts from CSV/Excel, add new contacts directly from WhatsApp messages, and assign labels to organize them efficiently.

Can I integrate the WhatsApp Inbox with other business tools?

Yes, the WhatsApp Inbox can be integrated with various business tools, facilitating seamless communication and workflow management. These tools include CRM systems, helpdesk software, marketing automation platforms, and e-commerce platforms. Integrating the WhatsApp Inbox with your existing tools centralizes communication channels and enhances overall efficiency.

What are the benefits of using a WhatsApp-focused Messaging Inbox?

Using a dedicated WhatsApp business inbox improves team productivity, increases message delivery rates, and streamlines customer support—all within a secure, centralized environment.

Can I schedule messages inside a WhatsApp shared inbox?

Yes, with TopMessage’s WhatsApp shared inbox, you can easily schedule messages for future delivery. This feature allows you to choose specific times based on customer behavior or business hours, ensuring your communication is timely and effective. Whether you're sending promotions, updates, or follow-ups, WhatsApp message management becomes more strategic with built-in scheduling tools.

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Optimize Your WhatsApp Strategy - Utilize Our WhatsApp Messaging Inbox for Enhanced Communication!

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Curly-haired girl sitting on the floor checking her phone for a “Thank You” message received for her subscription