Begin Seamless Communication with Our WhatsApp Inbox!

Manage your WhatsApp messages efficiently from one centralized location, eliminating the hassle of switching between multiple devices.

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60%

of recipients convert after WhatsApp campaign

70%

improvement in overall brand perception

98%

of WhatsApp messages are successfully delivered

39%

of customers prefer WhatsApp for customer service

Elevate Your Business Communication with TopMessage's WhatsApp Inbox

TopMessage's WhatsApp Inbox offers the ultimate solution for effortlessly managing your WhatsApp communications. Our platform unifies multiple WhatsApp numbers into a single, user-friendly interface, streamlining your business messaging operations.

Start using our WhatsApp Inbox quickly with our fast and simple registration process. Access your inbox directly from your desktop without needing any additional downloads or installations.

Get Started, Try for FREE

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Improve Customer Support with TopMessage's Efficient WhatsApp Inbox

Efficiency with AI Suggestions and Quick Replies

Simplify your responses to common inquiries with AI-powered message suggestions and saved quick replies. This feature enhances your productivity by allowing you to quickly address frequently asked questions with pre-composed responses.

Full Support for Multimedia Messaging

Engage more effectively with your audience by sending and receiving rich multimedia content. Our WhatsApp Inbox supports images, audio files, videos, and documents, all within your conversations. Leverage the global reach of WhatsApp—the world’s leading messaging application—to enhance your business communications.

Productive Customer Service with Simple Desktop Access

Unlock the full potential of WhatsApp for your business by easily registering and transforming your customer support workflow. With TopMessage, managing WhatsApp communications becomes straightforward and highly effective.

How It Works

Engaging with TopMessage via WhatsApp Inbox

Steps

Activate Your Plan

Apply for WhatsApp Sender

Receive and Prioritize

Reply to Incoming WhatsApp Messages

Choose Scheduling Type

Close Resolved Conversations

Activate Your Plan

Start by subscribing to our Multichannel Plan, or customize your plan to include WhatsApp sender capabilities.

Screenshot of TopMessage's pricing plans page

Key Features ofthe WhatsApp Inbox

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Dynamic Templates

TopMessage AI

Automated Messaging

Enriched Content

Analytics and Reporting

Integrations with other apps

Contacts Management

QR Codes Generation

Conversations Prioritization

Dynamic Templates

Effortlessly create and store WhatsApp templates with multimedia files and call-to-action buttons to instantly address common questions, enhancing your efficiency.

Message Personalisation
Save Replies
Improved Engagement

Screenshot of TopMessage's dashboard showing various pages and tools

TopMessage AI

Leverage TopMessage AI to optimize your WhatsApp interactions for smooth and effective communication.

Rapid Responses
Spelling Corrections
Content Improvement

Automated Messaging

Schedule WhatsApp messages directly from your inbox, even when you're away from your devices, with automated scheduling.

Effective Communication
Triggered Messages
Streamlined Repetitive Tasks

Enriched Content

Enhance your WhatsApp messages with multimedia elements such as images, videos, audio files, documents, and interactive buttons making it more engaging and interactive.

Higher Conversion
Engaged Communication
Interactive Messages

Analytics and Reporting

Monitor the performance of your WhatsApp communications by analyzing key metrics and refine your WhatsApp messaging strategies.

Data-Driven decisions
Open Rate statistics
Long-Term Planning

Integrations with other apps

Connect your WhatsApp inbox with other customer support tools, CRMs, chatbots, and more using Zapier or by building your own integration.

Task Automation
Seamless Transitions
Data Synchronization

Contacts Management

Efficiently manage further communication by saving new contacts directly from your WhatsApp inbox and adding any notes for personalized communication.

Contact Segmentation
Label Assignment
Improved Customer Relationships

QR Codes Generation

Generate and share dedicated WhatsApp QR codes pre-filled with custom text to quickly scan and initiate conversations with you, facilitating effortless engagement.

Increased Exposure
Better Customers Engagement
Simplified Communication

Conversations Prioritization

Prioritize urgent WhatsApp conversations with a unique tool to address them promptly, ensuring essential matters are handled promptly.

Streamlined Ordering
Manage High Queues
Increased Productivity

Case Study

Boosting Customer Orders with WhatsApp

A European grab-and-go coffee chain boosted daily coffee orders and minimized acquisition costs by shifting to dynamic WhatsApp marketing campaigns with TopMessage. Investing €300 monthly to reach 5,000 customers, they saw significant results: daily orders increased fivefold, adding €1,500 in daily revenue; customer retention tripled; and interactive messages enhanced engagement, proving WhatsApp's effectiveness in optimizing marketing spend and driving sales and loyalty.

Get Started with WhatsApp

Customer purchasing coffee at a coffee shop that achieved notable results with TopMessage

FAQs

What is a WhatsApp Inbox?

A WhatsApp inbox is the primary location where you can view and manage all the WhatsApp messages you've received, along with the sender's phone number and the date and time of receipt. By default, the WhatsApp inbox displays messages in reverse chronological order, with the most recent messages at the top. However, you can customize sorting, filtering, and prioritization based on your preferences.

How do templates work within the WhatsApp Inbox?

Templates within the WhatsApp Inbox simplify communication, providing predefined message formats for quick responses to frequently asked questions. Customizable to fit your needs, these templates are easily accessed from the TopMessage’s WhatsApp Inbox interface. When a common inquiry arises, simply select the relevant template and send it instantly, saving time and ensuring consistent, professional responses.

What AI tools are available in the WhatsApp Inbox to improve communication?

The WhatsApp Inbox includes several AI-powered tools to enhance communication and streamline interactions:

AI Text Suggestions:

This feature offers AI-generated content based on your draft to facilitate quick, efficient responses in any language.

Spelling and Grammar Correction:

The AI ensures your messages are clear and professional by automatically correcting any spelling and grammar mistakes.

How can I import and manage my WhatsApp contact list?

To keep your contacts organized and up-to-date, facilitating efficient communication and targeted messaging, you can import and manage your WhatsApp contact list with these steps:

Import Contacts from CSV or Excel Files:

Navigate to the contacts section and follow the prompts to upload a CSV or Excel file containing your contacts.

Follow the prompts to upload a CSV or Excel file containing your contact list.

Add Contacts Directly from Your WhatsApp Inbox:

When you receive a new message from a contact not yet on your list, save their information directly from your WhatsApp inbox.

Add details such as name, last name, and any other relevant information.

You can always assign labels to categorize contacts for easier segmentation and management.

Can I integrate the WhatsApp Inbox with other business tools?

Yes, the WhatsApp Inbox can be integrated with various business tools, facilitating seamless communication and workflow management. These tools include CRM systems, helpdesk software, marketing automation platforms, and e-commerce platforms. Integrating the WhatsApp Inbox with your existing tools centralizes communication channels and enhances overall efficiency.

What are the benefits of using a WhatsApp-focused Messaging Inbox?

Top Message's WhatsApp-focused Messaging Inbox offers a range of benefits that can significantly enhance your communication strategies and customer engagement:

Enhanced Customer Satisfaction:

Real-time, personalized communication through WhatsApp contributes to stronger customer relationships and loyalty.

Higher Engagement Rates:

WhatsApp messages boast a significantly higher open rate compared to emails, ensuring that your promotional messages and updates effectively reach a broader audience.

Improved Customer Support:

Quick and efficient customer support via WhatsApp can increase customer retention and positive reviews.

Advanced Marketing Campaigns:

Leverage multimedia capabilities for engaging and interactive marketing campaigns.

Cost-Effective Communication:

Reduce costs associated with traditional communication channels and save significantly by using WhatsApp for customer interactions.

Eager to connect?

Optimize Your WhatsApp Strategy - Utilize Our WhatsApp Messaging Inbox for Enhanced Communication!

Curly-haired girl sitting on the floor checking her phone for a “Thank You” message received for her subscription