Empower Your Messaging with a Personalized Brand Name through TopMessage

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Make Your Messages More Trusted with Branded Sender Names

Build trust and increase engagement by using personalized sender names for your SMS and WhatsApp messages. A recognizable business name enhances credibility, leading to higher open and response rates. This simple yet powerful strategy boosts engagement, nurtures customer loyalty, and improves performance across your messaging campaigns.

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Available Channles

Build trust with customizable, branded sender names for SMS and WhatsApp.

SMS Sender

Personalize your SMS and improve deliverability with branded SMS senders.

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WhatsApp Sender

Customize profiles, and deliver trusted, engaging messages through WhatsApp.

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Key Features of Branded Sender

Start Text Messaging with a Verified Brand Identity

Sender Personalization

Save your company name as a personalized sender ID and use it as the "From" name when sending messages. This creates instant recognition and builds trust with your audience.

Worldwide Reach

Expand your global presence by sending messages directly from your business name. Let recipients instantly recognize and engage with your brand every time they see your name on their phone.

Instant Availability

Time constraints shouldn’t slow you down. With TopMessage, your personalized sender name is ready almost instantly. Skip unnecessary delays and start using your custom sender name in your campaigns right away.

High-Volume Messaging

Leverage personalized sender IDs to deliver high-volume messages and run impactful marketing campaigns —reaching millions in seconds. Unlike long codes, personalized sender IDs have no throughput limitations, making them ideal for large-scale communications.

Global compliance

Using personalized sender IDs with TopMessage means you're always compliant with local regulations in every country. We handle the whitelisting and authorization of your company name, ensuring it’s fully approved for your target regions. No interruptions, no suspensions —just reliable and secure message delivery every time.

FAQs

What is a branded sender?

A branded sender—also known as an alphanumeric or personalized sender—is a custom name that appears as the sender on your customer’s phone when they receive your message. It allows recipients to instantly recognize your brand, helping to build trust and increase engagement.

How can I personalize my sender name?

To personalize your sender name, go to the Senders section in the left-hand menu. Enter your company or brand name that you want to use when sending messages. You can set it up for SMS, WhatsApp, or both channels. Once configured, your sender name will be ready to use as the “From” name.

Does branded sender work globally?

Branded senders work globally, depending on the channel. For WhatsApp, your branded sender can be used worldwide, and recipients will see your company name at the top of the message. For SMS, the availability of branded senders depends on regional regulations. The TopMessage team will guide you through the process to ensure smooth delivery to your target countries.

How quickly can I start using branded sender?

You can begin using your branded sender immediately after approval. For SMS, approval is typically instant. WhatsApp senders are approved by Meta and may take several hours to process.

Is high-volume messaging supported?

Yes, branded sender names support high-volume messaging, allowing you to send tens of thousands of messages per minute without throughput issues. With TopMessage, you can rely on seamless, large-scale communication.

What compliance measures are in place for branded senders?

TopMessage prioritizes full compliance across all channels. For WhatsApp branded senders, we work directly with Meta to ensure alignment with their platform policies and guidelines. For SMS, we help brands meet local regulations in each country and provide automated opt-in and opt-out systems, ensuring compliance with global privacy laws. This guarantees your messaging remains legal, secure, and uninterrupted worldwide.

Start Using Branded Sender

Unlock new opportunities with TopMessage by using branded sender names

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