SMS Analytics and Reporting

Track SMS Messages

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Screenshot of TopMessage interface displaying SMS analytics with message status, performance insights, and engagement tracking.

Man smiling at his phone after receiving an SMS tracked in TopMessage message analytics

Elderly man checking his phone as he opens a taxi arrival SMS monitored through TopMessage SMS analytics.

Woman viewing a banking alert SMS tracked and analyzed in TopMessage SMS analytics.

Woman interacting with her phone while viewing a two-way SMS message monitored through TopMessage SMS analytics.

Measure Success with SMS Analytics

SMS remains one of the most effective ways to reach and engage customers. But how can you make the most of your SMS performance and strategy? That’s where SMS data analytics comes in.

Leverage real-time SMS analytics to monitor key engagement metrics: open rates, verification rates, and click-through rates. Our dashboard enables rapid performance assessment and data-driven adjustments.

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SMS Marketing Analytics

Track Your Key SMS Metrics

Detailed analysis of individual SMS message performance including delivery and engagement.

Detailed SMS Data Analytics

Eliminate guesswork and act fast with detailed logs for every message. Instantly identify delivery successes and failures. TopMessage provides clear, actionable reasons for undelivered messages, allowing you to troubleshoot and resolve issues instantly.

Overview of SMS campaign performance with delivery rates and engagement metrics.

SMS Campaign Analytics

Easily compare performance across multiple campaigns with the SMS campaign analytics page. Run A/B tests, track click-through and opt-out rates, and identify which campaigns work best for your business.

Graphical charts showing SMS performance trends and patterns.

SMS Graphical Reporting

Transform your data into clear visuals and take your decision-making to the next level. With SMS Graphical Reporting, you can view message history, identify patterns, and make informed, data-driven decisions.

Filtering SMS analytics by date, campaign, recipient, and engagement type.

SMS Advanced Filtering

TopMessage’s advanced filtering allows you to apply and adjust filters at any time. Experiment with different combinations to gain deeper insights. Filter by message status, delivery outcomes, or recipient actions to get a clear and meaningful picture of performance.

Multidimensional report of SMS performance across time, geography, and customer segments.

SMS Multidimensional Reporting

Gain complete visibility from every angle with SMS multidimensional reporting. Drill down into specific campaigns to evaluate performance across key metrics, such as conversation rate, response rate, and opt-out rate.

FAQs

What analytics and reporting features does TopMessage offer for SMS?

TopMessage provides detailed analytics dashboards, real-time delivery reports, and campaign performance insights, allowing you to monitor every aspect of your SMS communication.

How can I track the performance of individual SMS messages?

You can view message-level data such as delivery status, timestamps, and engagement metrics directly from the reporting panel to assess each SMS's performance.

What metrics are available for SMS campaign performance analysis?

TopMessage reports include key metrics like delivery rate, response rate, click-through rate, and message engagement to help you evaluate campaign effectiveness.

How do graphical reports help in understanding SMS data?

Visual dashboards and charts make it easy to identify trends, track progress, and compare campaign performance over time for better decision-making.

Can I filter SMS reports to analyze specific data segments?

Yes, you can apply filters based on date range, campaign name, recipient list, or status to focus on the data that matters most to your analysis.

How does multidimensional reporting provide comprehensive insights for SMS?

TopMessage’s multidimensional reporting lets you analyze data across various dimensions-such as time, audience, and campaign type-offering a complete view of your SMS performance.

SMS Analytics

Grow Revenue with TopMessage Real-Time SMS Marketing Analytics.

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