SMS Analytics and Reporting

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Screenshot of TopMessage interface displaying SMS analytics with message status, performance insights, and engagement tracking.
Elderly man smiling at his phone after receiving an SMS tracked in TopMessage SMS analytics.
Elderly man checking his phone as he opens a taxi arrival SMS monitored through TopMessage SMS analytics.
Woman viewing a banking alert SMS tracked and analyzed in TopMessage SMS analytics.
Woman interacting with her phone while viewing a two-way SMS message monitored through TopMessage SMS analytics.

Track and Measure Success with SMS Analytics

Real-time SMS analytics let you monitor open rates, verification rates, and click-through rates so you can quickly assess performance and make adjustments.

Access key metrics in TopMessage’s SMS analytics dashboard to track deliverability, measure engagement, and optimize your SMS performance.

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SMS Analytics

Track and Improve

Detailed analysis of individual SMS message performance including delivery and engagement

SMS-Level Analysis

Eliminate guesswork with detailed logs for every SMS. See which messages were successfully delivered and which failed. TopMessage provides clear reasons for each undelivered message so you can resolve issues quickly.

Overview of SMS campaign performance with delivery rates and engagement metrics

SMS Campaign Analytics

Easily compare performance across multiple campaigns with the SMS campaign analytics page. Run A/B tests, track click-through and opt-out rates, and identify which campaigns work best for your business.

Graphical charts showing SMS performance trends and patterns

SMS Graphical Reporting

Transform your data into clear visuals. With SMS Graphical Reporting, you can view message history, identify patterns, and make informed, data-driven decisions.

Filtering SMS analytics by date, campaign, recipient, and engagement type

SMS Advanced Filtering

TopMessage’s advanced filtering allows you to apply and adjust filters at any time. Experiment with different combinations to gain deeper insights. Filter by message status, delivery outcomes, or recipient actions to get a clear and meaningful picture of performance.

Multidimensional report of SMS performance across time, geography, and customer segments

SMS Multidimensional Reporting

Gain complete visibility from every angle with SMS multidimensional reporting. Drill down into specific campaigns to evaluate performance across key metrics, such as conversation rate, response rate, and opt-out rate.

FAQs

What analytics and reporting features does TopMessage offer for SMS?

TopMessage provides detailed analytics dashboards, real-time delivery reports, and campaign performance insights, allowing you to monitor every aspect of your SMS communication.

How can I track the performance of individual SMS messages?

You can view message-level data such as delivery status, timestamps, and engagement metrics directly from the reporting panel to assess each SMS's performance.

What metrics are available for SMS campaign performance analysis?

TopMessage reports include key metrics like delivery rate, response rate, click-through rate, and message engagement to help you evaluate campaign effectiveness.

How do graphical reports help in understanding SMS data?

Visual dashboards and charts make it easy to identify trends, track progress, and compare campaign performance over time for better decision-making.

Can I filter SMS reports to analyze specific segments of data?

Yes, you can apply filters based on date range, campaign name, recipient list, or status to focus on the data that matters most to your analysis.

How does multidimensional reporting provide comprehensive insights for SMS?

TopMessage’s multidimensional reporting lets you analyze data across various dimensions-such as time, audience, and campaign type-offering a complete view of your SMS performance.

SMS Analytics

Grow Revenue with TopMessage Real-Time SMS Insights

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