WhatsApp Business Message Templates from TopMessage

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TopMessage unified dashboard displaying WhatsApp and SMS templates for streamlined communication management.
TopMessage WhatsApp template used to send a personalized reminder about an upcoming conference.
TopMessage WhatsApp template notifying a contact of their taxi’s arrival time and location.
TopMessage WhatsApp template delivering a personalized monthly bank statement to a customer.
TopMessage WhatsApp template confirming a customer’s ticket purchase for an event or center.

Customizable WhatsApp Templates Designed to Engage and Convert

Unlock the full potential of your WhatsApp communication with TopMessage’s business message templates. Add interactive buttons, custom fields, and media files, then enhance your text with AI to turn your WhatsApp text message templates into a powerful new source of sales and marketing.

Custom WhatsApp templates make it easy to reuse your most effective messages while keeping them tailored to each customer interaction.

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Key Features of WhatsApp Templates

Build and Manage Interactive Templates for WhatsApp with Ease

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Message Personalization

WhatsApp message personalization makes every interaction unique and meaningful. By collecting customer data, you can insert it into your customizable WhatsApp templates as variables. This way, each customer receives a unique message tailored to their interests and preferences.

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Pre-built WhatsApp Templates

Explore TopMessage’s pre-built WhatsApp templates, designed to provide a strong foundation and streamline your workflow. Browse the available templates and personalize them with your brand elements, including images, videos, custom call-to-action buttons, and quick reply options.

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Grouping per Category

Simplify your messaging strategy by categorizing WhatsApp templates as promotional, notification, or verification to remain compliant with WhatsApp’s policies. This organization ensures you use the correct template type for each customer interaction.

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AI Assistant

Describe your message or provide a draft, and TopMessage AI will swiftly create professional and engaging WhatsApp message templates for your use case. This streamlined process ensures customized content without any delays.

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Multilingual WhatsApp Templates

Easily create and update WhatsApp templates in any language and character set. Reach global audiences with localized messages that ensure clear, culturally relevant communication.

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Interactive Elements

Enhance WhatsApp templates with interactive elements such as images, videos and buttons. Use rich text formatting personalized variables, headers, and footers to create engaging, informative messages.

FAQs

What is a custom WhatsApp message template?

A custom WhatsApp message template is a pre-approved, reusable message that you can tailor with your brand elements, personalized text, and variables like customer names or preferences. It allows you to send consistent, professional, and personalized messages to your audience while saving time.

How do AI-generated WhatsApp templates work?

AI-generated WhatsApp templates from TopMessage simplify the creation process by allowing users to input key details about their message’s purpose. TopMessage AI then generates customized sample text that can be saved as a template. This streamlines your messaging efforts while ensuring professional communication, backed by grammar and spelling checks from our multilingual AI.

Can I customize WhatsApp templates with my own branding?

Yes, you can customize WhatsApp templates to reflect your brand identity. Each WhatsApp template is linked to a WhatsApp sender, which includes essential company details; such as your brand name, display name, website, and address by default. Additionally, you can personalize your message templates to match your brand’s tone of voice, incorporate call-to-action buttons for direct engagement, and attach media files that showcase your brand elements. These customization features ensure consistent brand identity and boost brand awareness.

How can I add interactive elements to my WhatsApp templates?

You can easily enhance your WhatsApp templates with interactive elements to make them more engaging and informative. Start by adding headers and footers, and insert text into each section. Attach multimedia files such as images, videos, or documents by clicking on the file icon and selecting the desired file type from the list.
To prompt customer action, include call-to-action buttons and quick reply buttons for easy responses. Use the toolbar under the message field to format text, insert custom fields, and shorten links for easy tracking within your messages.

How do I manage my saved WhatsApp templates?

Manage your saved WhatsApp templates easily through the Templates section in your TopMessage account. Filter or search for WhatsApp templates, select the one you want to use, and choose to edit, clone, or delete it as needed. Test your templates with a single click before launching your campaign to ensure they effectively meet your communication goals.

Can dynamic templates be used for both personal and business WhatsApp accounts?

No, dynamic templates are available exclusively for WhatsApp Business accounts and cannot be used on personal WhatsApp accounts. These templates are designed to meet various business needs, including promotional campaigns, customer verification, and notifications. Each template undergoes rigorous verification after submission to ensure compliance with WhatsApp's policies, guaranteeing a smooth and compliant user experience.

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Make your conversations more engaging with interactive WhatsApp message templates

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