WhatsApp and SMS Marketing Solutions for Healthcare

Reduce no-shows, speed up patient outreach, and centralize all SMS and WhatsApp communication with a unified platform built for healthcare providers

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Hospital administrator sending automated appointment reminder via WhatsApp to patients using TopMessage.

Why Messaging Matters for Healthcare

Transform Patient Communication with TopMessage

Healthcare teams juggle a high volume of patient interactions every day. Traditional channels like phone calls and emails slow things down and often go unnoticed.

Woman checking her smartphone, receiving a TopMessage doctor’s appointment reminder, with the dashboard in the background.

TopMessage centralizes your WhatsApp and SMS healthcare marketing efforts into a single platform, so that clinics and hospitals can communicate with patients more efficiently:

Icon of a purple checkmark indicating confirmation or successReach patients instantly with SMS and WhatsApp
Icon of a purple checkmark indicating confirmation or successAutomate confirmations, follow-ups, and health alerts to reduce no-shows
Icon of a purple checkmark indicating confirmation or successManage all patients’ messages from one unified inbox
Icon of a purple checkmark indicating confirmation or successReduce administrative burden with automated messaging workflows
Icon of a purple checkmark indicating confirmation or successPersonalize templates and patient segmentation to customize your communication

How Healthcare Teams Benefit from TopMessage

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Use our WhatsApp and SMS marketing automation for healthcare appointment reminders: receive instant confirmations to reduce no-shows!

Deliver lab results, prescription updates, and care instructions automatically. Safely and Efficiently.

Notify patients about vaccination schedules, seasonal health campaigns, or urgent clinic announcements promptly.

Enable patients to ask questions, request prescription refills, or communicate with care teams through a unified inbox for SMS and WhatsApp.

Obtain feedback and satisfaction surveys to enhance the quality of care and experience for the patients.

Send wellness tips, preventive care advice, or program reminders via SMS and WhatsApp to promote healthier outcomes.

TopMessage Features Designed for Healthcare

Healthcare Messaging Features That Make a Difference

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SMS & WhatsApp Campaigns

Send bulk reminders, care instructions, and health updates using SMS and WhatsApp, designed for healthcare.

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Unified Patient Inbox

Receive and manage all patient messages, questions, and follow-ups from a single centralized interface.

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AI-Assisted Messaging

Speed up replies and reduce staff workload by receiving suggested responses to common patient inquiries.

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Patient Segmentation & Contact Management

Have patients automatically organized by appointment type, condition, or care plan for precise, personalized messaging.

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API & EMR Integrations

Quickly and easily connect TopMessage with EMRs, CRMs, or other healthcare software for automated workflows.

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Why TopMessage Works Best for Clinics & Doctors

A Messaging Platform Built for Healthcare Teams

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Fast and Reliable Delivery

Have your patients receive health alerts, appointment reminders, and test results instantly over SMS and WhatsApp.

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Quick & Easy Team Coordination

Care teams can manage patient messages, assign conversations, and track communication history in a single unified inbox.

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Automation that Frees Staff Time

Let our app automatically send reminders, follow-ups, and care instructions to reduce repetitive tasks and improve workflow efficiency.

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The App Grows With Your Practice

Supports high-volume messaging, robust API access, and integrations with EMRs and healthcare software for expanding clinics or hospital networks.

70% Reduction in No-Shows

Reducing No-Shows with TopMessage

A leading private hospital serving 20,000 patients was facing rising administrative costs and suboptimal health outcomes due to high appointment no-show rates. By implementing TopMessage, the hospital optimized its appointment reminder process. Patients received reminders with links to confirm, reschedule, or cancel appointments in advance, making the process seamless and user-friendly. As a result, the hospital achieved a 70% reduction in missed appointments. This improvement not only enhanced patient care but also reduced administrative overhead.

Get Started with SMS
Doctors in a hospital discussing patient care and work plans together.

Got Questions?

Setup is as fast as the patients come. Create your account, import contacts, and start sending reminders and messages in just a few minutes (or less).

Yes, the unified inbox allows teams to assign conversations, coordinate responses, and track message history collaboratively.

Yes. You can send SMS and WhatsApp messages to patients in many regions (availability depends on local carrier and WhatsApp policies).

TopMessage gives you tools to handle contact preferences, and the best practice is to collect explicit consent before sending healthcare messages.

Get in touch!

Start Properly Connecting with Your Patients Today

Reach patients instantly with SMS and WhatsApp. Automate reminders, updates, and care communication in just a few minutes.