Save Time with Automated Messaging

Automated messaging uses technology to send SMS and WhatsApp messages automatically, without manual intervention. It includes scheduling messages for future delivery, triggering messages based on events or dates, and running multi-step drip campaigns that follow user behavior. For your business, automation saves time, delivers timely and relevant communications, boosts engagement and conversions, and lets you scale personalized outreach.

You can schedule messages for SMS and WhatsApp in TopMessage in just a few steps. Create your message, select the recipients or contact list, choose the delivery date and time, and save. TopMessage will automatically send the messages at the scheduled time so you do not need to do anything else.

Yes. TopMessage lets you create recurring text messages that send automatically on a schedule you choose, such as daily, weekly, monthly or any custom interval. Write the message once, pick recipients, set the frequency and start date, and TopMessage will deliver and log each send for you. Recurring messages are perfect for newsletters, appointment reminders, billing notices and other routine updates.

Drip campaigns are automated sequences of messages sent to users over time. You set a sequence and rules, and messages are delivered automatically based on user behaviour or a schedule. They nurture leads, onboard new customers, and guide people toward conversion without manual effort.

Event-based triggers send messages when a specific action happens. Examples include signing up, making a purchase, abandoning a cart, or updating a profile. When the event is detected, a preconfigured message or campaign is fired automatically and the interaction is logged in your inbox.

Yes. Date-based triggers let you send messages at a fixed time or relative to a date. Use them for birthday greetings, subscription renewals, reminders a few days before an appointment, or follow-ups a set number of days after signup.

Automated messaging integrates via API, webhooks, native connectors or contact imports. Integration syncs contacts, events and message history so you can trigger campaigns from CRM events, maintain up-to-date lists, and track conversations centrally.

Typical analytics include delivery status, reply rate, click-throughs, conversions, campaign performance over time, and audience segmentation. Dashboards and exportable reports help you measure ROI, run A/B tests and optimise messaging sequences.

Security usually includes encrypted connections, secure data storage, role-based access controls, audit logs, and regular backups.